Saturday, February 20, 2010

Dirty Washrooms at Fast Food Chains

Why do multi-national food chains, with billions of dollars in profits all have the worst washrooms in the country? I recently had lunch on Clifton Hill at Niagara Falls. Me and my family ate at the "King's" know the guy, the royal with the crown and whopper???!!! The restaurant was dirty and dingy. As you approach the counter, you notice the signs right away, 'We Do Not Participate in Coupon Programs' and 'We Do Not Offer Refills.' I was hesitant, but I ordered anyway...fries for my daughter, and 3 combos...for me, my husband and son. The burgers were small, the fries were barely non-existent and my coke was less than refreshing. I was ok with all that until my daughter said she had to use the washroom. I dreaded going to the washroom (if you have a small child who is being potty trained, you know what I am talking about.) As we got to the washrooms, there was a girl standing in line. Looking at my daughter, and knowing she couldn't wait very long, I asked the girl ahead of me if there was anyone in the mens' washroom. She said she did not think so. I pushed my way in there. (A mother has to do, what a mother has to do.) I could've vomitted. The place smelled of urine, feces and others. It looked disgusting and I was afraid to touch anything, even worse, I kept on telling my daughter every 5 seconds to not touch anything.

All the suggestions and ballot boxes, even the survey at the back of my receipt, which offers a coupon for answering five closed-ended questions, doesn't make a difference. There are never enough stalls, mirrors are dirty and let's not discuss the sink and taps. These corporations should be ashamed of themselves. Do they think so little of their clientele, that we are not deserving of a decent place to piss?

Unfortunately, this revolting experience is not something that is relegated only to fast food chains. What would Sam Walton think if he needed to use the facilities and found the washroom at his establishments in the disgusting state in which his customers often do?

Millions upon millions of dollars in profits, corporate jets, bonuses, expensive vacations, sponsorships and all they can afford for the people who got them there is a pit latrine. Might as well build us an outhouse!

Happy Shopping!!
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