About FCAC
Who we are
The Financial Consumer Agency of Canada (FCAC) is an independent body working to protect and inform consumers of financial services.We were established in 2001 by the federal government to strengthen oversight of consumer issues and expand consumer education in the financial sector.
What we do
As a federal regulatory agency, FCAC is responsible for:
- ensuring that federally regulated financial institutions comply with federal consumer protection laws and regulations;
- monitoring financial institutions' compliance with voluntary codes of conduct and their own public commitments;
- informing consumers about their rights and responsibilities when dealing with financial institutions; and
- providing timely and objective information and tools to help consumers understand, and shop around for, a variety of financial products and services.
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